Rosser Underwriting Limited
0800 867 677 (0800 TO ROSSER)
PO Box 9521, Waikato Mail Centre,
PO Box 248
Underwriting & Operations Hub
517 Anglesea Street
Administration & Processing Centre
L1, Findex House,
125 Ruataniwha Street,
Feedback and Complaints
We welcome feedback – both bouquets and brickbats.
It’s always great to know that you’re happy with our products and our service. But on the, hopefully rare, occasion when something hasn’t gone quite the way you wanted, we’d especially like to hear from you so we can improve our processes to avoid repetition of the event.
We do have a formal disputes resolution process too and the services of the Insurance & Financial Services Ombudsman (IFSO) are available to you if required.
If you have a serious concern and want to know how your complaint will be handled, please download a copy of our dispute resolution process here.
Please complete the details below and submit your enquiry. You will receive an automated acknowledgement and we will respond to your request as quickly as possible.